480-428-3880 info@dustram.com

FAQ’S

What is the DustRam® System Equipment and how does it remove tile and other flooring Dust Free?

The DustRam® System Equipment was specially designed by Jack King, a 30+ year professional of the Flooring industry in the Phoenix, AZ area, and President of Arizona Home Floors, LLC.  After years of installing beautiful new floors, Jack could not tolerate the dusty conditions homes were left in and was concerned about his client’s health, as well as the workers of his company.  He took it upon himself to find a way to change the way the industry was performing flooring removals and developed the DustRam® System Equipment.  It consists of many patented and patent-pending tile removal tools for each step of the tear out process which are used in conjunction with modified, high performance vacuums to capture the dust as it is being created so it never has a chance to get air borne and contaminate your home.

I have heard that Tile Removal is a horrible, dusty mess.  Is it really Dust Free with the DustRam® System Equipment?

Unlike traditional tools and methods that have been used in the industry for years, the DustRam® System Equipment is a revolutionary, new technology developed and proven to eliminate dust at the source.  There is a growing number of DustRam® Certified Contractors nationwide that no longer use ineffective plastic barriers, fans, water or other haphazard methods to try to limit the invasive dust from getting onto your ceilings and walls, into your cabinets and drawers, on your draperies, furniture, carpets, or in your electronics and duct work.  Cleaning up the dust that is produced from removing the thinset off the concrete subfloors with scraping tools can take months or even longer.  Stopping the dust contamination by ensuring that it is immediately captured in each step of the removal process is the only way to produce truly dust free results.

Other companies claim they can provide clean tile removal, 98% dust free, or virtually dust free tile removal.   What is the difference in their equipment?

Various tile removal tools have been marketed for years with the claims that they reduce or eliminate dust.  Some companies believe that incorporating air handlers, standard Shop and even some commercially produced vacuum systems in their removal process allows them to claim their service is less dusty or almost dust free.  If a flooring removal project produces 500 pounds of dust and the removal system being used only has the ability to capture 98% of it, that means there will be 10 pounds of dust left behind to circulate throughout your home for months or even years.  The DustRam® System Equipment of tile removal tools and high powered, high performance vacuums, along with the specially developed processes for their proper use, is unmatched in the industry and produces consistent, repeatable dust free results every time.

How much does a Dust Free removal cost over traditional removal methods?

If you pay for the least expensive flooring removal option you can find in order to install a more expensive new flooring, remember the adage “Buyer beware.”  Low cost removal companies, who have not invested in quality equipment or employee training and retention, typically do not spend much time worrying about the mess that will result from your flooring removal.  They are more concerned about getting the job done and moving on to the next tear out project.  These companies make money in volume of work, not the quality of work, they do.  There are companies who offer removal of tile flooring for as little as $1.50 to $2.50 a square foot.  Some flooring retailers, who sell new flooring, removal and installation, will charge prices higher than this for tear out but they do not have actual employees doing the work, just subcontractors who are only charging them the lowest price so that they can mark it up for additional profit.  DustRam® Certified Contractors charge a competitive price for a dust free service that has additional value and benefits.  Traditional tools not only leave dust behind but cause the removal process to be much slower and can potentially leave behind thinset or other adhesives, or even cause damage to your concrete subfloor that will require repair prior to the installation of your new flooring.  Tile removal machines that allow operators to ride on them like a lawn mower do not perform well in tight areas like Kitchens, narrow hallways, and bathrooms.  Often damage can occur to drywall, baseboards, and cabinetry when these machines are used in a residential home.  The additional cost for repairs from damage caused by these companies was probably not in the remodel budget planning.  There may also be additional costs to hire a professional cleaning service to come in multiple times to try to remove most of the dust, cleaning required of HVAC duct work, not to mention adverse effects from prolonged exposure to and breathing in the dust which may require medical attention or time off from work.  Always be sure to check that a company is a registered contractor in good standing and their reviews and references reflect what you would expect from hiring them.  If your home is of great value to you, full of valuable belongings, and you also value the health of your children, pets, elder parents and your own personal self, call to find out about the cost of a dust free removal before you finalize your remodel budget.  You may pay a little more for a dust free removal but save in overall costs in the long run.

Are there any additional benefits from a DustRam® System Equipment removal?

Certified DustRam® Contractors not only have the best equipment, they are required to attended 3 Days of hands-on equipment and process training at the DustRam® corporate headquarters to learn proper operation of the equipment, techniques to ensure that every removal is done efficiently and delivers dust free results.  DustRam® Contractors spend most of their time on the floor using the equipment, it is more ergonomic than bending or leaning over machine tools, and allows them to be closer to the work surface to monitor what they are doing.  The specialized, horizontal grinding tools used to remove the thinset mortar or adhesives from the subfloor will typically leave the subfloor smoother than the day the slab was poured.  Traditional blade scrapers that are held from a standing position, in almost a vertical position to the subfloor, can often leave gouges or ridges in the surface, especially when concrete imperfections exist.

Is there anything else I should be concerned about in regards to my Flooring removal project?

Every flooring removal project is different just as every home is different.  Even if you are the original owner of the home, there may be surprises under your tile, carpet, linoleum or wood flooring that you do not know about until it is removed.  Loose tiles, cracks along grout lines or through the tiles, and lifting of tiles can be caused by movement in your concrete slab, various contaminants like curing agents or paint on the concrete when the flooring was installed, or just a poor installation in general.  If you have your heart set on new flooring such as long, wood-look tile planks, luxury vinyl products, or expensive wood flooring, you may want to have your existing flooring removed before you make a final decision.  These types of flooring materials require, often by manufacturer’s warranty specifications, a floor that is flat and level, as well as being free of any contaminants.  Imagine the flooring installers showing up at your home, removing your carpet or other flooring, only to discover the materials you purchased cannot be installed until additional floor prep has been done.  This can happen if the salesperson in the showroom sold you the new flooring without ever coming to your home.  Due to economic conditions and the quick ‘flipping’ of homes when market demand is high, the flooring you now see may have been quickly installed over an existing flooring material like tile or vinyl.  Both layers will need to be removed prior to installation of your new flooring so the exposed subfloor is clean and will allow for better adhesion of either wood glue or thinset.